Fleet Executive - Ahmedabad

Job Description:

Job Title: Fleet Executive
Exp: Min. 2yrs
Education: BE/ Diploma
Salary: upto 35K CTC (29,460 take home)

Key Responsibilities:

 Vehicle Breakdown Management: Take full ownership of handling all vehicle breakdown
cases promptly and efficiently with the support of technicians and helpers. Maintain accurate
records of each case using the Evify App and job cards. Ensure that vehicles undergo proper
servicing and are in perfect condition before being reassigned to riders or the Operations team.
 Material and Vehicle Management: Monitor the consumption and interchange of spare parts,
equipment, batteries, and vehicles. Plan requirements in advance and place orders for spare parts
and equipment proactively. Ensure GPS devices are functional and correctly assigned to
vehicles, and confirm that number plates are in place before vehicles are allotted to riders or the
Operations team.
 Virtual Troubleshooting: Provide first-level support via calls or digital platforms, assisting
riders or team members in resolving minor issues without the need for on-ground intervention.
 Field Support Deployment: Assess cases where virtual troubleshooting is insufficient and
arrange timely on-site assistance through technicians or helpers.
 Roadside Assistance: Coordinate and ensure prompt roadside support to minimize vehicle
downtime and avoid disruption to delivery operations.
 Team Scheduling: Manage weekly offs and duty schedules of technicians and helpers,
maintaining optimal workforce availability while ensuring fairness and compliance with shift
planning.
 Operational Coordination: Collaborate closely with the operations team to streamline issue
resolution, maintain service quality, and maximize operational efficiency.
 Reporting & Accountability: Maintain detailed records of active vehicles, breakdown cases,
batteries, chargers, resolutions provided, and turnaround times. Ensure transparency,
accountability, and continuous improvement in all operational processes.
EV and Team handling experience is mandatory.